Content Expert

Vienna, Austria

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TourRadar is a Series D, venture-backed Adventure Booking Platform disrupting a $200 billion industry. Revolutionizing how multi-day adventures are booked, we provide Operators with a platform that helps them manage, market and sell their organised adventures to travellers directly (B2C) or via distribution partners (B2B2C) worldwide. 

Traditionally, booking an organised tour was a tedious and time-consuming process. Where will I stay? What activities will I do? What meals am I going to have? What operator can I trust? TourRadar makes booking multi-day adventures seamless and timely, partnering with 2,500+ operators to offer more than 50,000+ adventures in 160+ countries. Founded in 2010, TourRadar was the first to transition multi-day tours to an online marketplace, making them the leader in the industry. In 2021, TourRadar further revolutionised the industry by introducing the Adventure Booking Platform, connecting travellers, operators, and travel agents to organised adventures through one platform.

With 40+ different nationalities in our team and with offices in Europe, North America and Australia, we work to deliver the best possible booking experience. Launched in 2010, we proudly develop and innovate exceptional talent and we are looking to scale our team.

We are currently looking for a Content Expert (Full-time) to join our team in Vienna or remotely.

The opportunity:

We are currently hiring for a Content Expert to join our growing global Content & Brand Strategy team. We’re looking for someone with a proven track record in creating compelling, inspiring content and expertise in measuring its impact across the full marketing funnel, from awareness down to conversions. Ideally you’ll be based in our Vienna office and will frequently collaborate with your colleagues in Brisbane and Toronto. Remote work for this position may be available for the right candidate.

Your responsibilities:

You will be part of the growing global Content & Brand Strategy team at TourRadar, reporting into the Head of Content. This position will be focused on supporting our Marketing & Product organizations with content creation across email, social media, website & other various editorial needs. The scope of projects vary in size, from weekly marketing emails to co-branded larger marketing campaigns to longer travel editorial pieces published publicly on behalf of TourRadar. 

Some of the projects you will be working on:

  • Write compelling English copy for a variety of channels (magazine, CRM, SoMe, etc.) at native level
  • Conceptualize and collaborate with the Content Team to bring forth communication solutions fitting briefs, budgets and their own high standards
  • Closely collaborate with other creatives, including Designers, Motion Designers, Product Designers, SM Managers, Strategists, Video Editors, etc.
  • Develop integrated campaign platforms and creative ideas that can be implemented within all relevant channels
  • Storyboard and develop video scripts
  • Ensure that the TourRadar brand story is expressed verbally across all touch points
  • Comfortably and confidently present concepts and copy to stakeholders
  • Mentor and manage mid-weight and junior creatives
  • Project manage day-to-day tasks in Asana for the Creative Lab (Content Team)
  • Strong SEO knowledge with proven track record of results
  • Able to lead small to midsize campaign streams on their own
  • Stay current with new creative trends, technologies, and digital advancements

Who you are:

  • Have full proficiency in English (native or expert level is required)
  • Have a bachelor’s degree in Journalism, English Literature, Communications or other relevant major
  • Have 5+ years experience as a digital copywriter, journalist, editor or similar
  • Have a solid grasp of writing for SEO
  • Experience in the travel industry or adventure travel is a massive plus.
  • Have experience measuring content impact (IE looking at conversion data, engagement metrics, etc)
  • Be comfortable with various data sources and with digging deep to understand the path to conversion for your content
  • Ability to think strategically beyond the day-to-day role in order to impact TourRadar’s future brand success
  • Strong communication, organization, and prioritization skills with the ability to work independently with minimal supervision
  • Strong analytical and problem-solving skills a must
  • Proficient in Excel or Google Sheets, Google Analytics and/or similar
  • Ability to quickly learn and use new technology and multitask
  • A can-do, enthusiastic attitude and being a great team player is an absolute must!

What can you expect?

  • Awesome Office: Located in the heart of Vienna's 1st District, our headquarters and its surroundings are second to none when it comes to atmosphere. Every day we enjoy an open office floor plan, complete with our “barketing department”, foosball games, and deluxe coffee machines that keep us buzzing.
  • Location: Vienna is a thriving startup hub, with ample opportunities to grow your network and enjoy the benefits of a city ranked number one for Quality of Living for ten years running! Affordable for families and young professionals, filled with nature parks, a lively restaurant scene, rolling vineyards, and plenty of art, culture, and events to enjoy on your weekends.
  • Flexibility: Work from home, or our beautiful office and enjoy flexible working hours that allow you to structure your days how you please. 
  • Experience our world-class adventures firsthand and explore new destinations using our travel credit system.
  • Office Exchange: As we're privileged to have three offices across the globe (Vienna, Toronto, and Brisbane), we encourage everyone to make use of our Office Exchange program. You will have the chance to get to know your colleagues better and become a local in a new city.
  • Diversity: Thrive in an international work environment that has more than 40 different nationalities under one roof. English is our official working language, but keep your ears peeled for a multitude of languages lingering in the hallways!
  • Regular team outings and events: Enjoy virtual or in-person team nights at least once a month with different themes and activities to keep us all connected. Expect spontaneous events and trips together from hiking trips, wine tasting, rock climbing, and more. 
  • Workgroups: Join like-minded team members in voluntary workgroups around topics like wellbeing, sustainability or company culture to actively shape how we work at TourRadar
  • Well-being: Mobile working and disconnected working from managers and team members have unique challenges that are different from working in an office. We are aware that even though we are working hard, it is always important to maintain a healthy work-life balance and manage our mental health. To provide the necessary help you have free and anonymous access to check-ins, therapy & workshops led by an external curated team of professionals. 
  • Training & Development: With annual training and development opportunities in place, we support each other through yearly Development and Reflection Talks (DaRT) to discuss individual development opportunities and future career paths. At our thriving start-up, there are many opportunities to grow and develop your skills through cross-departmental projects in our rapidly growing industry.
  • On top of this, you’ll also enjoy a monthly EUR 25 home office allowance for costs arising from working remotely, quarterly team lunches, employee discounts on all TourRadar adventures, and many more!

Through a flexible startup atmosphere, flat hierarchies, and transparent lines of communication we welcome new ideas from fresh minds, so apply now and seize the chance of being part of a highly flexible and motivated team revolutionizing how multi-day adventures are booked all around the world!

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Content Expert

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